POPIA placeholder for legal review

Privacy notice

AiTronetiX (Pty) Ltd, Reg. No. 2021/786421/07, 14 Regency Drive, Route 21 Business Park, Irene, Centurion, 0157, is the responsible party for personal information collected on Letter Drop. Contact: privacy@aitronetix.co.za.

What we collect

• The parent or guardian’s name, email address, and a password hash (we do not store the password itself).
• The confirmation that the account holder is 18 or older.
• Play progress: levels reached, scores, and the sound setting.
• Subscription and payment references from PayFast, including the payment id, amounts, and subscription token.

We do not ask the child for their own account, and we do not knowingly collect a child’s name.

Why

We use this information to run the account, provide the 24 hour free day, take and record the monthly subscription, show receipts, and keep the game safe. The legal bases we rely on are performing the contract with the parent, and meeting financial record-keeping duties.

Who else sees it

PayFast processes the card payment. We send PayFast the parent’s name, email, the amount, and the subscription details needed to bill. Cloudflare hosts the website and database. We do not sell personal information.

How long

Account and play data stay while the account is open. Payment records are kept for as long as tax and accounting rules require. Password reset links expire after 60 minutes.

Your rights

Under the Protection of Personal Information Act 4 of 2013 you may ask to access, correct, or delete personal information, and you may object to processing or lodge a complaint with the Information Regulator (https://inforegulator.org.za). Email privacy@aitronetix.co.za. Deleting an account does not erase payment records we must keep.

This notice is a working placeholder. It should be reviewed before live billing.